Our Customers Love Our Service...

Thank you for your most courteous service. The cushions arrived much earlier than expected and were perfect for what we needed.

I received the replacement cushions today. Thank you very much. I am impressed with how fairly you dealt with a problem. That is the mark of a good business - take responsibility and make things right. I will do business with you again and recommend you to my friends.

I would like to offer my complimants to Terry for his customer service. I called prior to placing the order. My order went in and was slightly different. Terry called just to make sure of the measurements because of the difference. I have never had this happen when ordering anything on line. Customer service at its best.
Thank you.

I could not be happier. Things were made exactly as we wanted and it was faster than expected. Will come here for our future needs. Thanks.

Ordering was easy and we got what we expected. Very unhappy w the cost of shipping. We will be looking elsewhere and locally. Paying $20 to ship $100 worth of stuff seems too much.

PatioPads Note:
Sadly the cost of shipping is out of our hands! It may seem too much, but it's usually the size of the box, rather than the weight, that is the culprit. Be assured, the shipping prices come directly from a FedEx live feed, and we do not add any handling fee.

Our second order with you and we are really pleased with both! In both cases, our sizes weren't standard. I appreciated the assistance in being certain we were getting the right-sized cushions, and also, the process that requires you to see a fabric swatch before placing your order to be sure it is what you expected from viewing on-line. We don't have any more cushions to replace at this point, and, we hope these jobs last a long time.......good for us, but bad for our repeat business! We certainly can refer, and will! Thanks so much.

You guys rock!

Thank you so much for your website, which explained to me how to restrap my patio furniture, for the quick delivery of the strapping material and finally for the cushions. This set is 25 years old and it now looks brand new! Great Products, Excellent Service, and thank you for supporting our troups through your donations to Wounded Warrior Project.

We recently placed a large order for new cushions for our antique wrought iron patio furniture. The cushions arrived in a very reasonable amount of time and their quality exceeded our expectations. They are absolutely gorgeous, impeccably crafted, remarkably resiliant and extremely comfortable to sit on. We could not be happier. In fact, we are so happy that we just ordered a matching market umbrella.

It is truly a joy to be able to order an American-made product of such high quality and to know that, not only are you enjoying it, but you are helping our economy at the same time. I have already recommended you to my friends. You make a great product and an excellent value. Bravo!

Ordered one day, received the next. Repaired all of my 30 year old patio chairs by removing old straps,painting, replacing the straps and now have essentially new deck chairs.