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beating valentine heartOur Customers Love Our Service...

...and we love our customers!

Please feel free to comment on our service and/or products here (even if you didn't buy from us). The only thing we ask is that whether your comment is positive or not, you retain your dignity!

Note: we do not remove negative comments--we reply with a comment within the comment (and of course we address the issue directly with the customer). However, comments posted from other than sane adults will be removed!

Your Comments
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Heidi Proffetty from Bridgewater, MA
Great customer service during the ordering and delivery process. Absolutely love the quality and construction of both the patio umbrella and lounge cushions I ordered. Beautiful selection of fabrics to choose from. Thank you.

Nolatrement from Cleveland
I bought strapping for our old patio furniture to replace 40 worn out pieces. The order shipped quickly and the how-to info on the web site was perfect. Being an amateur, it took a bit of time and effort but the product looks original. The info on the site really helps to do the job right.

DEIRDRE from new jersey
Great product. Extremely well made! Will order again. The customer service/ updates on ship times are plus!

Happy with my new cushions
Jenneke Visser from Baton Rouge, Louisiana
I have a patio set that we bought 10 years ago and have an unusual size cushions. But the chairs are very comfortable. This is the second set I have ordered, as the chairs are on the back porch all the time. I love that you can specify the exact size needed. Even though, I got an email warning me that it would take some time due to the start of spring ordering, the cushions came within a few weeks of ordering. My chairs look great and they are very comfortable. Great Job!

Great Service!
Maria from Arkansas
I placed an order to replace my old cushions and I had a large selection of fabric to choose from, which made it difficult for me cause they are all beautiful. And I am so happy with my fabric selection, it is high quality and my new cushions are beautiful and very very well done. Everyone comments on them and I have a beautiful back yard with gorgeous cushions! Thank You PatioPads!!!

Outdoor Cushions are fabulous!!
The quality of the cushions are 2nd to none. You won't find better pricing anywhere. (Trust me I searched...) Turn around time was quick. Best of all the customer service department really does deliver GOOD customer service. Would highly reccomment. Lifetime cusomer.

ottoman slings
Dave from York Harbor Maine
Very pleased. fit excellent from old one supplied and color as shown on web site.

Thanks

carole from haymarket va
You are the best! We love our new cushions. It is great to to be able buy exactly what you want for a change instead of what some buyer ordered for a shop. And the customer service is outstanding. Nancy was a great help to me in ordering what I wanted. And, when one cushion was missing upon receipt of my order, it took one quick call and Terry found the missing cushion and had it shipped to us within two hours. And we our callwas at the end of the day and he worked after hours to do it.

FANTASTIC!
J. Levesque from Webster, MA
I want to say a great big "THANK YOU" to you! We re-strapped our pipe chairs using your very helpful videos and they look like a professional did it! We ordered the vinyl straps and fasteners (which your site helped us measure) and the shipping was quick! We didn't expect to receive them so quickly. The prices were the best and I could not be happier with my experience through your company. Thank you again! I will definitely be referring you to everyone!

Outstanding results
David Shatraw from Pasadena California
Pasadena has a 1000 great upsides as a socal city but one huge downside...the air quality. What does this have to do with a cushion order?? Well let me just say that anything you buy and put outside for a time will develop a film of dirt on it before the sun hits it. So when picking OUTDOOR cushions I was really disappointed in everything I saw or felt. This set of cushions has surpassed all expectations. I got them custom made to fit and match existing fabric and the fabric protector spray is a MUST purchase. It creates a silicone shield over the fabric and after a couple of applications it literally keeps everything looking really clean and keeps the colors vibrant. The layer of whatever that is that forms on there wipes right off. Highly recommend with purchase...it feels a little weird after the application so let it really dry out and definitely put on a coat every few months for maintenance if you are keeping your cushions out for periods of time. Also the best part of this company was I ordered everything on line...it was incredibly easily and well layed out...I ordered 10 cushions total all different fabrics sizes and everything arrived perfect.
Great job

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