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beating valentine heartOur Customers Love Our Service...

...and we love our customers!

Please feel free to comment on our service and/or products here (even if you didn't buy from us). The only thing we ask is that whether your comment is positive or not, you retain your dignity!

Note: we do not remove negative comments--we reply with a comment within the comment (and of course we address the issue directly with the customer). However, comments posted from other than sane adults will be removed!

Your Comments
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easy vinyl strap replacement
Melinda Hutchinson from Indianapolis
I ordered replacement straps for a patio chair, and planned try to fix it myself, thinking it wouldn't be as easy as it looked on the video. I followed the directions and it worked just as it was supposed to! That never happens! Also, I accidentally didn't order 4 rivets, and when i realized it, they sent them out immediately. Thanks so much!

jeri from miami beach
Beautiful cushions and umbrella
the elizabeth pattern is so cheerful, light and summery. Terry was also so friendly and helpful.

leon laporte from columbia, md
Great cushion - tough, supportive, colorful.

Thank you
Nancy from MD
My cushions are terrific--exactly what I ordered and because they are not a standard size, this was not an easy order. I very much appreciate the help I got and the patience of those I dealt with. Would do business with you again in a second.

I Love My New Cushions!!!
Cathy
My new cushions look fantastic! I love the fabric and the quality is outstanding!! They fit on my Lloyd Flanders couch perfectly! Your customer service was very helpful in helping me select the fabric and place the order on-line!! Thank you, thank you, thank you!

Thanks
Lissa Crump from LA
I have fianally gotten my chairs complete. The slings look really good. I am returning the sling replacement tool. It will be in the mail today. It took a while because I had to get help with putting the slings into place.

I do want you to know I appreciate your help through this and that I am very pleased.

Sandi Hall from Mt. Dora, Fl
I love my cushions. The customer service is superior. Customer satisfaction their goal. The fabric far surpassed my expectation and the cushions fit perfectly. thank you.

great service
Jim
Product delivered on time and service to correct one issue was impeccable.

Excellent Quality and Workmanship
C. Wynn from Dallas
We ordered six chair cushions for our new patio furniture and we very pleased with the quality of the material and construction. They are very thick and comfortable. We will be sure to let our friends neighbors know about Duralife!

Happily recommend
Elizabeth Russo from North Carolina
I am delighted with the cushions I received, The tailoring is excellent, the filling is strong and comfortable, and they look and fit great.

Your website was easy to use, and I appreciated that you carried every possible sunbrella fabric. My first fabric choice was prohibitively expensive, but I managed to find a "B" grade fabric that was in my budget and that I like very much,

I feel I received a very good value. My only disappointment was the high shipping cost, but that was balanced by the 0% tax rate.

I will happily recommend you to anyone looking for cushions.

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What Our Customers Say:

"...made me feel like a real valued customer..."

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satisfying internet shopping experience, not to mention the high quality of your product..."

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and quick resolution of my problem..."

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 " ...this is the first time I have ever purchased furniture online and I must admit I was a bit apprehensive, but my fears were unwarranted..."

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